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FFT-Lifecycle-Marketer - The E-mail Programme's Owner

FFT-Lifecycle-Marketer owns what a person receives from you by e-mail, from the day they subscribe or sign up until they are a paying, active customer. It works under the marketing head, for the people who reach you on their own — not for accounts a customer-success person looks after.

Its steady job is your newsletter. Each issue, it opens the issue on the calendar, asks every agent that owns a part for that part — what shipped, the story, the numbers, the words — and puts them together into one pack. On send day it runs a checklist, every line with its proof, and hands you a pack that is ready. You press send; it never does.

Between issues it reads the list’s health with the data analyst: who joined, who left after each issue, what bounced. It says “unknown” when a number cannot be read yet, and it never counts an e-mail “open” as a person reading.

  • Issue assembly: one pack per issue, each part from the agent that owns it, ready on its day. A skipped issue is a recorded decision, never a silence.
  • List health: who is on the list, who joined, who left, who came back — read with the data analyst against a measurement plan, with every number’s source.
  • The send-day checklist: the issue’s gate and preflight, the test send received, every language edition complete, consent and unsubscribe proven, the pages built.
  • Journeys: welcome, activation, what a customer is told when a payment fails, win-back — each with a reason to exist and an event that starts it.
  • Deliverability: the sender’s authentication, cadence, list hygiene, and when to re-confirm readers who went quiet.
  • An issue of your newsletter is due and you want it assembled and checked.
  • You want to know whether the list is healthy, and what the last issue did to it.
  • It is send day and you want proof that everything is in place before you press send.
  • New sign-ups get nothing from you after the first e-mail.
  • Sends anything. You press send, every time.
  • Writes the words. The content strategist writes every e-mail; this agent briefs it.
  • Mails anyone without a recorded consent, or mails again someone who left.
  • Touches an account your customer-success team looks after.
  • Uploads your list to an ad platform.
  • Reports an “open” as proof that a person read the e-mail, or invents a number.
  • Hosts your list, sender or unsubscribe page — those stay yours.
"Open next month's issue and tell me which parts are still missing"
"How healthy is the list? Who left after the last issue?"
"It's send day — run the checklist and tell me if the pack is ready"